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Product Safety Report: Scentsy Rose Gold Ceramic Mini Warmer Base with Wall Plug (2303-0117)

Product details

Published23 May 2023

The hazard

Product Safety Report for Scentsy Rose Gold Ceramic Mini Warmer Base with Wall Plug presenting a serious risk of electric shock.

Product description

Summary Product: Scentsy Rose Gold Ceramic Mini Warmer Base with Wall Plug Hazard: The product presents a serious risk of electric shock as the neutral and earth pin too close together, increasing the risk of arcing. Corrective action: The product has been withdrawn from the market. Product information Type Electrical appliances and equipment – mini wax warmer Brand Scentsy Barcode 42265 Country of Origin China Product Description Base for ceramic or metal mini warmer and one 15-watt bulb as heating element for use with Scentsy Bars supplied in white cardboard box. Dish supplied in accompanying box. Product Report and Image Link to Product Image and PDF Hazard The product presents a serious risk of electric shock as the plug pins on the device were not compatible with socket outlets conforming to BS1363, with the dimension of the plug module from the earth pin to the neutral pin smaller than the minimum requirement, which can lead to arcing and damage to the plug. The user can experience an electric shock when plugging in, or unplugging, the plug from the socket. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. Corrective action The product has been withdrawn from the market. Additional information PSD case number: 2303-0117 Notified by: Local Authority Trading Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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