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Product Safety Report: Russell Hobbs Gas Hobs

Product details

Published6 July 2023

The hazard

Product Safety Report for Russell Hobbs presenting a serious risk of poisoning, burns or gas explosion and/or fire.

Product description

Summary Product: Russell Hobbs Gas Hobs Hazard: The hobs present a serious risk of poisoning, burns or gas explosion and/or fire. Corrective action: Russell Hobbs has initiated a modification programme for certain products in scope of the safety issue. OPSS has issued suspension notices on 6 July requiring manufacturers to stop the supply of models of gas hobs with certain elbow joints. Product information Type Gas appliances and components – Gas Hobs Country of Origin China Product description Gas hob supplied with elbow joint on the connecting pipework. Product Report and Image Link to Product Images and PDF List of Affected Models PSD Reference Number Model Number 2307-0001 RH60GH402B 2307-0002 RH60GH402B/01 2307-0003 RH60GH402SS 2307-0004 RH60GH402SS/01 2307-0005 RH60GH403B 2307-0006 RH60GH403DS 2307-0007 RH60GH403DS/01 2307-0009 RH60GH403SS 2307-0010 RH60GH403SS/01 2307-0011 RH75GH601B 2307-0013 RH75GH601B/01 2307-0014 RH75GH601SS 2307-0019 RH75GH601SS/01 2307-0020 RH75GH602B 2307-0021 RH75GH602DS 2307-0022 RH75GH602SS 2307-0023 RH75GH602SS/01 2307-0024 RH86GH701B 2307-0025 RH86GH701B/01 2307-0026 RH86GH701SS 2307-0027 RH86GH701SS/01 2307-0029 RH86GH702B 2307-0030 RH86GH702DS 2307-0033 RH86GH702SS 2307-0034 RH86GH702SS/01 Hazard The elbow on the connecting pipework of affected gas hobs can fail resulting in a significant gas leak, regardless of whether the hob is switched on and in use. Hazards resulting from a gas leak include burns, fire and explosion and poisoning from inhalation. The risk levels vary from low risk to serious risk, with the risk presented from fire and explosion being the worst case. The risk of fire and explosion in traditional built residences is high risk, and the risk of fire and explosion in a caravan or leisure homes is serious risk. The products are not in conformity with the requirements of Regulation 2016/426. Corrective action Russell Hobbs have initiated a modification programme for certain products in scope of the safety issue. OPSS is urging all affected members of the public, including those unsure whether they are affected or not, to check the model links and contact the manufacturer. While all affected consumers should check the model links, owners and consumers in caravans, leisure homes and motorhomes should do this as a matter of urgency. If they are using an affected appliance with Liquefied Petroleum Gas (LPG), they should disconnect it from the LPG cylinder immediately. Owners and consumers in domestic premises should continue to be vigilant. If they smell gas or are concerned that their product poses a risk, they should contact the National Gas Emergency Helpline for their area (0800 111 999 in England, Wales and Scotland, and 0800 002 001 in Northern Ireland) or a Gas Safe registered installer. Contact Russell Hobbs to arrange a free of charge modification via: Tel: 0800 046 5396 The Russell Hobbs website: https://mda.russellhobbs.com/important-safety-alert-action-required-product-safety-repair-russell-hobbs-gas-hob . Alternatively, go to https://gashobsrepair.mktpoint.com to enter your details. This follows a suspension notice issued by OPSS requiring manufacturers to stop the supply of affected models. Additional information Notified by: Office for Product Safety and Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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