Product Safety Report: Pro-Wax 100 Wax Heater sold via Amazon (2308-0063)

Product details

Published20 December 2023

The hazard

Product Safety Report for Pro-Wax 100 Wax Heater presenting a high risk of electric shock.

Product description

Summary Product: Pro-Wax 100 Wax Heater sold via Amazon Hazard: The product presents a high risk of electric shock due to access to live parts under fault conditions. Corrective action: The import has been rejected at the border. The listing has been removed by the online marketplace (Amazon). Product information Type Electrical appliances and equipment – Wax Heater Barcode X00106ZRZJ Country of Origin China Product description White wax heater with blue lid and labelling. Product Report and Image Link to Product Image and PDF Hazard The product presents a high risk of electric shock. The bowl of the product had a lacquer present preventing an adequate protective earth connection to accessible metal parts, which can allow the product to become live under fault conditions. The fuse also did not contain a ballast and is considered counterfeit, preventing its protective function from operating under fault conditions. The product also required improvement to marking, labelling and documentation. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994. Corrective action The import has been rejected at the border. The listing has been removed by the online marketplace (Amazon). Additional information PSD case number: 2308-0063 Notified by: Local Authority Trading Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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