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Product Safety Report: Portable Fan Heater sold via OnBuy (2212-0176)

Product details

Published16 February 2023

The hazard

Product Safety Report for portable fan heater sold via OnBuy presenting a serious risk of electric shock.

Product description

Summary Product: Portable Fan Heater Hazard: The product presents a serious risk of electric shock as the plug face did not meet the dimensional and constructional requirements of the standard. Corrective action: Warning consumers of the risk. The listing has been removed by the online marketplace (OnBuy). Product information Type Electrical appliances and equipment – Fan heater Barcode 6984635012031 Listing Name Portable Electric Heater 500W UK Plug Timer + Remote Control Digital Display Country of Origin China Product Description Fan heater with direct plug-in to electrical socket, small remote control and instructions manual. Product Report and Image Link to Product Image and PDF Hazard The product presents a serious risk of electric shock as the plug face did not meet the dimensional requirements of BS 1363 because the live and neutral pins were too close together and would not fit into the plug gauge. The earth pin was sleeved, which is not permitted. The edge of the live and neutral pins were also less than the required 9.5mm from the edge of the plug place, which could allow the user to touch the live pins when removing or inserting the plug face into a socket. The product also drew a greater level of power than the stated 500W and required improvements to markings, labelling and documentation. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. Corrective action We recommend owners to stop using the product immediately. Contact the distributor you purchased from to request redress. The listing has been removed by the online marketplace (OnBuy). Additional information PSD case number: 2212-0176 Notified by: Local Authority Trading Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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