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Product Safety Report: Portable Fan Heater sold via GroupOn (2301-0197)

Product details

Published16 February 2023

The hazard

Product Safety Report for portable fan heater sold via GroupOn presenting a serious risk of electric shock.

Product description

Summary Product: Portable Fan Heater sold via GroupOn Hazard: The product presents a serious risk of electric shock as the plug face did not meet the dimensional and constructional requirements of the standard and was not securely attached to the product. Corrective action: We recommend owners stop using the product immediately. Contact the distributor you purchased from to request redress. The listing has been removed by the online marketplace (Groupon). Product information Type Electrical appliances and equipment – Fan heater Barcode 6920708136549 Country of Origin China Product Description Programmable Space Heater with LED display with direct plug-in to electrical socket, small remote control and instructions manual. Product Report and Image Link to Product Image and PDF Hazard The product presents a serious risk of electric shock as the plug is not securely attached to the body of the heater and can be freely moved by hand, potentially giving the consumer access to live parts. The product does not comply with BS 1363 as the length and disposition of the neutral and live pins were not within the required limits. The product was also missing required documentation and markings and the instructions were poorly translated and typed in English. The product does not meet the requirements of Electrical Equipment (Safety) Regulations 2016. Corrective action We recommend owners to stop using the product immediately. Contact the distributor you purchased from to request redress. The listing has been removed by the online marketplace (GroupOn). Additional information PSD case number: 2301-0197 Notified by: Local Authority Trading Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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