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Product Safety Report: Glen Dimplex Home Appliance Ltd manufactured Belling, Stoves and New World Gas Range Cookers with Gas Grill (110, 100 and 90 models) (2205-0240)

Product details

Published2 November 2022

The hazard

Product Safety Report for Glen Dimplex Home Appliance Ltd manufactured Belling, Stoves and New World Gas Range Cookers with Gas Grill (110, 100 and 90 models) presenting a risk to health and death if the grill is used with the door closed. *Updated 02/11 with details for modification programme*

Product description

Summary Product: Glen Dimplex Home Appliance Ltd manufactured Belling, Stoves and New World Gas Range Cookers with Gas Grill (110, 100 and 90 models) Hazard: Certain Belling, Stoves and New World gas range cookers with gas grill manufactured by Glen Dimplex Home Appliances used with the grill door closed can cause extremely dangerous levels of carbon monoxide to be produced, which can pose a significant risk to health and death. Corrective action: GDHA have initiated a modification programme for products in scope of the safety issue. Consumers are warned until the modification has been completed, consumers must only use the gas grill with the grill door open. Product information Type Gas Appliances - Gas Range Cookers with Gas Grills Product description Multiple models of Glen Dimplex Home Appliance Ltd manufactured gas cookers with gas grill, including brand names Stoves, Belling and New World. Product identifiers Models affected by this safety warning are attached on the following page and include 110, 100 and 90cm models. Products in scope of this safety warning have been purchased at any time between 2010 and 2022. A full list of model numbers and images of affected products are provided via the below link. Product Report and Image Link to Product Safety Report, List of Affected Models and Product Images Hazard It has been identified that certain Belling, Stoves and New World gas range cookers with gas grill manufactured by Glen Dimplex Home Appliances used with the grill door closed can cause extremely dangerous levels of carbon monoxide to be produced, which can pose a significant risk to health and death. The product does not meet the requirements of the Gas Appliances (Enforcement) and Miscellaneous Amendments Regulations 2018. Corrective action GDHA have launched a modification programme for products in scope of the safety issue. Consumers must call 0800 110 5728 or email consumersupport@glendimplex.com to register for the free modification. In the meantime, consumers must only use the gas grill with the grill door open. If you no longer own the product, it is still important that you contact Glen Dimplex to enable them to trace the new owner. For further information, please access the following webpages: https://www.belling.co.uk/en-gb https://www.stoves.co.uk/en-gb https://newworld.family/safety-notice OPSS has also required GDHA and retailers to remove the product from the market (from being on sale) with immediate effect. Additional information PSD case number: 2205-0240 Notified by: Office for Product Safety and Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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