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Product Safety Report: FX Factory Universal USB Mains Charger for All Devices sold via Fruugo (2208-0389)

Product details

Published18 April 2023

The hazard

Product Safety Report for FX Factory Universal USB Mains Charger for All Devices sold via Fruugo presenting a serious risk of electric shock.

Product description

Summary Product: FX Factory Universal USB Mains Charger for All Devices sold via Fruugo Hazard: The product presents a serious risk of electric shock as it has poor mechanical strength and unsatisfactory creepage and clearance distances. Corrective action: Removal of the listing by the online marketplace (Fruugo). Product information Type Electrical appliances and equipment – Charger Brand The FX Factory Model number FXMUSB1A GOLF Barcode 5055543217922 Fruugo ID 52429096-105910505 Country of Origin Unknown Product Description A black replacement USB mains charger with 3-pin plug. Product Report and Image Link to Product Image and PDF Hazard The product presents a serious risk of electric shock as it has poor mechanical strength and unsatisfactory creepage and clearance distances. When the drop and impact tests were performed, the casing broke open giving users access to live parts. If a user were to touch one of the live parts, they could receive an electric shock. The product also did not feature the minimum creepage and clearance distances required. The instructions provided did not include sufficient information to ensure the correct and safe installation of the device and some of the required documentation and markings were missing. The product does not comply with the Electrical Equipment (Safety) Regulations 2016 Corrective action Removal of the listing by the online marketplace (Fruugo). We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress. Additional information PSD case number: 2208-0389 Notified by: Office for Product Safety and Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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