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Product Safety Report: Ftewum replacement AC laptop adapter sold via AliExpress (2207-0119)

Product details

Published9 June 2023

The hazard

Product Safety Report for Ftewum replacement AC laptop adapter sold via AliExpress presenting a high risk of electric shock.

Product description

Summary Product: Ftewum replacement AC laptop adapter sold via AliExpress Hazard: The product presents a high risk of electric shock as due to inadequate electric strength and creepage distances. Corrective action: The listing has been removed by the online marketplace (AliExpress). Product information Type Electrical appliances and equipment - Replacement charger Brand Ftewum Model number AOD257-N57C AliExpress ID 32862921368 Country of Origin China Product Description A black replacement charger packaged in a brown cardboard box. Product Report and Image Link to Product Image and PDF Hazard The product presents a high risk of electric shock as due to inadequate electric strength and creepage distances. When tested, the creepage distance on the UK plug adaptor was measured as 1.10mm, below the required minimum of 2.5mm. Also, when electric strength tests were performed and a test voltage of 2500 V was applied to the PCB, a breakdown occurred. Some of the required documentation and markings were missing and the CE symbol was not the correct size. The product does not comply with the Electrical Equipment (Safety) Regulations 2016. Corrective action We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress. The listing has been removed by the online marketplace (AliExpress). Additional information PSD case number: 2207-0119 Notified by: Office for Product Safety and Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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