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Product Safety Report: Four-gear Tourmaline Ionic Flat Iron Ceramic Hair Straightener sold via Wish (2207-0182)

Product details

Published20 June 2023

The hazard

Product Safety Report for Four-gear Tourmaline Ionic Flat Iron Ceramic Hair Straightener sold via Wish presenting a high risk of electric shock.

Product description

Summary Product: Four-gear Tourmaline Ionic Flat Iron Ceramic Hair Straightener sold via Wish Hazard: The product presents a high risk of electric shock as it fails to provide adequate protection against access to live parts. Corrective action: The listing has been removed by the online marketplace (Wish). We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress. Product information Type Electrical appliances and equipment - Hair Straightener Wish ID 8b88aeaa22b0409f844604e375f6ec2d Other identifier PS3217 Product Description Black ceramic plated hair straightener with a two-pin plug. Product Report and Image Link to product image and PDF Hazard The product presents a high risk of electric shock as it fails to provide adequate protection against access to live parts. It should only be possible to touch parts separated from live parts by double or reinforced insulation. However, when tested, one of the test probes touched wires protected by basic insulation only. The product was provided with a loose adapter and some of the required documentation and markings was not present. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. Corrective action The listing has been removed by the online marketplace (Wish). We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress. Additional information PSD case number: 2207-0182 Notified by: Office for Product Safety and Standards.

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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