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Product Safety Report: Foot Massager KLS-0026 (2208-0021)

Product details

Published10 August 2022

The hazard

Product Safety Report for Unbranded Foot Massager KLS-0026 presenting a serious risk of electric shock as the lengths of the live and neutral pins are not compatible with sockets outlets conforming to BS1363.

Product description

Summary Product: Unbranded Foot Massager KLS-0026 Hazard: The product presents a serious risk of electric shock as the lengths of the live and neutral pins were too short and therefore not compatible with sockets outlets conforming to BS 1363. The conductors had been soldered onto their respective terminals and there were no barriers to prevent a detached wire from reducing creepage distances and clearances to levels below the minimum required by the standard. Corrective action: The import has been rejected and destroyed at the border. Product information Type Electrical appliances and equipment – Foot massager Batch MP000000000006574 Other product identifiers EZ1168399A1, RVG536-220426-0001-331, FY011853 Product description Foot massager supplied with a switched mode power supply unit in a brown cardboard packaging. Product Report and Image Link to product image and PDF Hazard The product presents a serious risk of electric shock as the lengths of the live and neutral pins were too short and therefore not compatible with sockets outlets conforming to BS 1363. The conductors had been soldered onto their respective terminals and there were no barriers to prevent a detached wire from reducing creepage distances and clearances to levels below the minimum required by the standard. The item is also not labelled with manufacturer or importer details and lacks relevant markings. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. Corrective action The import has been rejected and destroyed at the border. Additional information PSD case number: 2208-0021 Notified by: Local Authority Trading Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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