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Product Safety Report: Caple Heat Pump Tumble Dryer (2505-0139)

Product details

Published1 August 2025

The hazard

Product Safety Report for Caple Heat Pump Tumble Dryers presenting a risk of fire.

Product description

Summary Product: Caple Heat Pump Tumble Dryer Hazard: The product presents a risk of fire as it is possible for an internal short circuit to occur during normal use, causing the tumble dryer to ignite. Corrective action: The manufacturer has initiated a modification programme. Owners are strongly advised to stop using the product immediately. UPDATE 1st August 2025: Owners of appliances in scope of this Safety Report, which have been modified before 1 August 2025, are warned that a fire risk still exists, and that they should stop using the products immediately. Contact the manufacturer for further information, and access the Requirement to Warn Notice here: Requirement to Warn Notice Product information Type Electrical appliances and equipment – Heat Pump Tumble Dryer Brand Caple Affected Models TDi4001 and TDi4000 Country of Origin Turkey Product Description Caple-branded built-in heat pump tumble dryer. Owners can check whether they have an affected product by checking their model number and serial number and following the instructions in the manufacturers’ websites. Product Report and Image Link to Product Safety Report Hazard The products present a risk of fire as it is possible for an internal short circuit to occur within the tumble dryer during normal use. This can cause the tumble dryer to ignite, causing a fire. The products do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. Corrective action The manufacturer has initiated a modification programme. Owners are strongly advised to STOP USING THE PRODUCT IMMEDIATELY and contact the manufacturer to arrange for a modification to take place. The product should not be used until the modification has taken place. If the plug is accessible, switch off and unplug the appliance. For further information, including on how to register your product for modification, access the Caple product safety notice at the following link: https://www.caple.co.uk/support/urgent-safety-notice/urgent-safety-notice-2/ Additional information Appliances which have received the current modification have a “J7” marking on the rating plate, and no further action is required. Affected appliances which have not received the current modification either are marked with “HM1” on the rating plate, or do not have a marking on the rating plate. These appliances are still affected by the safety risk and should not be used until a modification has been completed. PSD notification number: 2505-0139 Notified by: Office for Product Safety and Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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