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Product Safety Report: Borg & Overstrom E4 Range Water Dispenser (2410-0018)

Product details

Published21 October 2024

The hazard

Product safety report for Borg & Overstrom E4 Range Water Dispenser presenting a risk of fire.

Product description

Summary Product: Borg & Overstrom E4 Range Water Dispenser Hazard: The product presents a low risk of fire. Corrective action: The manufacturer has initiated a modification programme for affected products. Product information Type Electrical appliances and equipment – Water dispenser Brand Borg & Overstrom Barcode E4 Range, black and silver Batch Numbers 2302xxxx (February 2023) to 2409xxxx (September 2024) Country of Origin United Kingdom Product Description Water dispenser E4 Range. Black and silver models. Product Report and Image Link to product image and PDF Hazard This product presents a risk of fire. A small number of circuit boards were found to have a fault. This may lead to the circuit board malfunctioning and cause an electrical fire. This product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. Corrective action The manufacturer has initiated a modification programme for affected products. Affected customers have been contacted by distributors with further information, and repair kits are being provided to undertake the modification. Additional information PSD number: 2410-0018 Notified by: Local Authority Trading Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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