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Product Safety Report: Black Replacement AC Adapter 45W supplied with KTS Red N Red Light Therapy Knee Therapy Appliance sold via Amazon (2301-0079)

Product details

Published16 February 2023

The hazard

Product Safety Report for Black Replacement AC Adapter 45W supplied with KTS Red N Red Light Therapy Knee Therapy Appliance presenting a high risk of electric shock.

Product description

Summary Product: Black Replacement AC Adapter 45W supplied with KTS Red N Red Light Therapy Knee Therapy Appliance Hazard: The product presents a high risk of electric shock due to insufficient internal constructions and wire fixings, which could allow the wires to touch or arc over time. Corrective action: Import rejected at the border and destroyed. The listing has been removed by the online marketplace (Amazon). Product information Type Electrical appliances and equipment - AC Adapter Barcode 235862489 Additional identifiers FBA15G7PYBQRU000005, X001LLEMH7. APP Ref: 420842 Country of Origin China Product Description Replacement AC adapter power supply with wall plug, supplied with knee therapy machine Product Report and Image Link to Product Image and PDF Hazard The product presents a high risk of electric shock due to poor quality construction, with insufficient fixings holding conductors into place on their terminals. This could allow the connections to weaken over time and wires to become loose, or wires to touch due to insufficient creepage and clearance distances. The product also requires improvements to markings, labelling and documentation. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. Corrective action The import has been rejected at the border and destroyed. The listing has been removed by the online marketplace (Amazon). Additional information PSD case number: 2301-0079 Notified by: Local Authority Trading Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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