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Product Safety Report: Black and white portable heater sold via Amazon (B0BRW4YQ7S) (2301-0086)

Product details

Published24 February 2023

The hazard

Product Safety Report for Black and white portable heater sold via Amazon presenting a serious risk of fire.

Product description

Summary Product: Black and white portable heater sold via Amazon Hazard: The product presents a serious risk of fire as the internal and external build quality is poor and the plug did not meet the dimensional requirements of BS 1363. Corrective action: Import rejected at the border. Destruction of the product. Removal of the listing by the online marketplace. Product information Type Electrical appliances and equipment – Portable heater Country of Origin China ASIN B0BRW4YQ7S Barcode number 9559976086668 Product Description Small electric, black and white fan heater that plugs into a wall. Includes a remote to control the product Product Report and Image Link to Product Image and PDF Hazard The product presents a serious risk of fire as the internal and external build quality is poor. Externally, it was found that the grill cover over the heater matrix could be removed by hand and the buttons could be pushed into the product. The buttons on the front panel were recessed and were often lower than the surrounding case. The internal build quality was also found to have issues, with one connector not being used and wires being soldered directly to the PCB, with no secondary form of fixing. The plug face did not meet the dimensional requirements of BS 1363 because the live and neutral pins were too close together. The edge of the live and neutral pins were less than the required 9.5mm to the edge of the plug face. This means that the plug may not make proper contact with the socket, which could result in the socket overheating and potentially catching fire. Also, the earth pin was sleeved, which is not permitted. The product was also missing some of the required documentation and markings. The product does not comply with The Electrical Equipment (Safety) Regulations 2016. Corrective action Import rejected at the border. Destruction of the product. Removal of the listing by the online marketplace (Amazon). Additional information PSD case number: 2301-0086 Notified by: Local Authority Trading Standards.

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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