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Product Safety Report: Alpha Plug-In Fan Heater (2403-0079)

Product details

Published28 August 2024

The hazard

Product Safety Report for Alpha Plug-In Fan Heater presenting a high risk of electric shock.

Product description

Summary Product: Alpha Plug-In Fan Heater Hazard: The product presents a high risk of electric shock as the distance between the live pin and the edge of the plug face is too short. Corrective action: Owners are recommended to stop using this product immediately. Contact the distributor you purchased from to request redress. Product information Type Electrical appliances and equipment - fan heater Model 500W Country of Origin China Product description Unbranded black and white fan heater designed to plug directly into wall socket. Product Report and Image Link to product image and PDF Hazard The product presents a high risk of electric shock because the plug face does not meet the dimensional requirements of the relevant standard, BS 1363. The distance between the live pin and the edge of the plug face was too short, meaning users could touch live pins while plugging in, or unplugging, the plug from the socket. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994. Corrective action Owners are recommended to stop using this product immediately. Contact the distributor you purchased from to request redress. Additional information PSD case number: 2403-0079 Notified by: Local Authority Trading Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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