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Product Safety Report: AC Adapter for Xbox One (2401-0067)

Product details

Published12 February 2024

The hazard

Product Safety Report for AC Adapter for Xbox One presenting a serious risk of fire.

Product description

Product: AC Adapter for Xbox One Hazard: The product presents a serious risk of fire as it is insufficiently earthed and does not include a fuse. Corrective action: The import has been rejected at the border and destroyed. Product information Type Electrical appliances and equipment - Games Console Charger Model PE-2121-03M1 Barcode 6900214000121 Product carton identifiers M010000000004022850,, UKT001813, SS5000650000454330883. Electrical ratings Input: 100-240V 1.78A, 47-63Hz, Output: 12V 10.83A, 5Vsb 0A Country of Origin China Product Description Battery charger sold for use with Xbox One games console. Product Report and Image Link to product image and PDF Hazard The product presents a serious risk of fire as it is insufficiently earthed and poorly constructed, and does not include a fuse. Under fault conditions, this could cause the charger to overheat and ignite. The product was also supplied with a ‘clover-leaf’ style plug which does not meet the dimensional requirements of the relevant standard. The user can access live pins when plugging in, or unplugging, the plug from the socket and receive an electric shock. The product also requires improvements to marking, labelling and documentation. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994. Corrective action The import has been rejected at the border and destroyed. Additional information PSD case number: 2401-0067 Notified by: Local Authority Trading Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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