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Product Safety Report: 12V Replacement Laptop Charger sold via AliExpress (2212-0022)

Product details

Published5 June 2023

The hazard

Product Safety Report for 12V Replacement Laptop Charger sold via AliExpress presenting a serious risk of electric shock.

Product description

Summary Product: 12V Replacement Laptop Charger sold via Ali Express Hazard: The product presents a serious risk of electric shock due to the inadequate creepage and clearance distances, which are required to protect the user under fault conditions. Corrective action: The listing has been removed by the online marketplace (AliExpress). Product information Type Electrical appliances and equipment - Replacement laptop charger Model number DCSP240050 AliExpress ID 1005002749503011 Supply voltage 100-240 VAC Country of Origin Unknown Product Description A black charger with a rectangular shaped plug face. Product Report and Image Link to Product Image and PDF Hazard The product presents a serious risk of electric shock due to the inadequate creepage and clearance distances, which are required to protect the user under fault conditions. There were also no instructions provided to ensure the safe installation and use of the product. Some of the required documentation and markings were missing. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. Corrective action The listing has been removed by the online marketplace (AliExpress). We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress. Additional information PSD case number: 2212-0022 Notified by: Office for Product Safety and Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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