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Product Recall: Universal Travel Adaptor 931E (2601-0268)

Product details

Published25 June 2026

The hazard

Product Recall for Universal Travel Adaptor 931E presenting a high risk of electric shock.

Product description

Summary Product: Universal Travel Adaptor 931E Hazard: The product presents a risk of electric shock as the shutters do not prevent access to live parts. Corrective action: The authority has required the recall of the product from end users. Product information Type Electrical appliances and equipment - Adaptors (Electrical) Model 931E Barcode 7982546889420 Country of Origin China Product Description White universal travel adaptor with USB output. Product Report and Image Link to product image and PDF Hazard The product presents a risk of electric shock because the shutters do not prevent access to live internal parts. A consumer could touch these parts and receive an electric shock. In addition, the plug face does not meet the dimensional requirements of BS 1363 and does not make a secure connection with the socket. Improvements are also required to product labelling and marking. The product does not meet the requirements of the Plugs & Sockets etc. (Safety) Regulations 1994. Corrective action The local authority is requiring the recall of the product from end users. Consumers who own the product are advised to stop using it immediately and contact the distributor they purchased from for redress. Additional information PSD notification number: 2601-0268 Notified by: Local Authority Trading Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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