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Product Recall: Sorand Water Heater 2000W (2102-0140)

Product details

Published25 March 2022

The hazard

Product recall for Sorand Water Heater (2000W) presenting a serious risk of electric shock.

Product description

Summary Product: Sorand Water Heater 2000W Hazard: The product presents a serious risk of electric shock due a live wire inside the product that can become loose and the product is not earthed. Corrective action: Recall of the product from end users and removal of the listing by the online marketplace (Amazon). Product information Type Electrical appliances and equipment - Pool immersion heater ASIN B07ZH7TDZW Electrical ratings 220-250V AC 2000W Country of Origin China Product description Made of PVC, pure copper and stainless-steel material. 1.5M cable. Product enclosed in a blue, water themed package with a printed picture of two pool immersion heaters. Product Report and Image Link to Product Image and PDF Hazard The product presents a risk of electric shock as, during use, a live wire inside the product can become loose and due to the product being unearthed, the product becomes live. If the consumer were to test the water while the heater is still plugged in and submerged in the water, there is the risk of electric shock. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. Corrective action Recall of the product from end users and the listing has been removed from the online marketplace - Amazon. Additional information PSD case number: 2102-0140 Notified by: Office for Product Safety and Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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