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Product Recall: NCC Type C Power Charger Plug (2501-0170)

Product details

Published27 March 2025

The hazard

Product Recall for NCC Type C Power Charger Plug presenting a serious risk of electric shock and fire.

Product description

Summary Product: NCC Type C Power Charger Plug sold by The Phone Zone Hazard: The product presents a serious risk of electric shock and fire as the transformer is of poor build quality. Corrective action: The product has been recalled from end users. Product information Type Electrical appliances and equipment – Power charger Brand NCC Country of Origin Unknown Product Description A white cube shaped 3-pin Type C charger plug. Input AC100-240V 50/60Hz 0.5A Product Report and Image Link to product image and PDF Hazard The product presents a serious risk of electric shock and fire as the transformer is of poor build quality, with primary and secondary windings touching. The product also has insufficient creepage and clearance distances, and during testing, the solder on the PCB showed a possibility of lead being present. The product was also not supplied with an instruction manual, and some of the required documentation and markings were not present. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. Corrective action The product has been recalled from end users by The Phone Zone (Cheltenham). Owners of the power charger should stop using it immediately and return it to The Phone Zone. For further information, please contact The Phone Zone on 07944 646462 or via email on thephonezonecheltenham@gmail.com Additional information PSD notification number: 2501-0170 Notified by: Local Authority Trading Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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