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Product Recall: KASAENU Mobile Phone Charger sold via Amazon (2208-0049)

Product details

Published26 July 2023

The hazard

Product Recall for KASAENU Mobile Phone Charger presenting a serious risk of electric shock.

Product description

Summary Product: KASAENU Mobile Phone Charger sold via Amazon Hazard: The product presents a serious risk of electric shock as it is possible for accessible metal parts to become live. Corrective action: The product has been recalled from end users. The listing has been removed by the online marketplace (Amazon). Product information Type Electrical appliances and equipment – LED Lighting Chain Brand KASAENU Model Number HC53 ASIN B0997Y2Y79 Listing Name KASAENU 2-Pack 25W USB C Fast Charger Plug for Samsung Galaxy S21+/S21/S20+/S20 Ultra Plus, for iPhone 13 Mini/ 13 Pro Max 12 Note 20 S10/S9 Type C Phone 5G, UK Wall USBC Charging Power Adapter Country of Origin Unknown Product description Two black 3-pin wall chargers Product Report and Image Link to Product Image and PDF Hazard The product presents a serious risk of electric shock as it does not meet the minimum creepage and clearance distance requirements. Under fault conditions, accessible metal parts may become live and, if touched, give the user an electric shock. The product also failed the electric strength test and breakdown occurred before full test voltage was applied. No instructions were given for installation or initial use of the product. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. Corrective action OPSS is requiring the recall of the product from end users. The listing has been removed by the online marketplace (Amazon). Additional information PSD case number: 2208-0049 Notified by: Office for Product Safety and Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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