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Product Recall: Jia Le Xin Hub with 3 sockets and 6 USB ports sold via TikTok (2504-0105)

Product details

Published25 April 2025

The hazard

Product Recall for Jia Le Xin Hub with 3 sockets and 6 USB ports presenting a serious risk of electric shock.

Product description

Summary Product: Hub with 3 sockets and 6 USB ports Hazard: The product presents a serious risk of electric shock because it is supplied with a noncompliant plug. Corrective action: This product has been recalled from end users. The listing has been removed by the online marketplace (TikTok). Product information Type Electrical appliances and equipment - 3 socket USB hub Brand Jia Le Xin Barcode 6952640500010 Product number F001U Country of Origin China Product Description Black USB hub with space for 3 sockets. Product Report and Image Link to product image and PDF Hazard The product presents a serious risk of electric shock because it is supplied with a noncompliant plug. The bottom two pins are less than 9.5mm from the periphery of the plug, less than the minimum permissible distance. If the user plugs in the device without the pins fully entering the socket, and they then try to remove the plug by placing their fingers close to the base of the pins, they may receive an electric shock. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs and Sockets etc. (Safety) Regulations 1994. Corrective action This product has been recalled from end users. The listing has been removed by the online marketplace (TikTok). Additional information PSD notification number: 2504-0105 Notified by: Local Authority Trading Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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