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Product Recall: Ideal Heating Logic 2 Combi & System Boiler Range (2401-0138)

Product details

Published22 February 2024

The hazard

Product Recall for Ideal Heating Logic 2 Combi & System Boiler Range presenting a risk of fire.

Product description

Summary Product: Ideal Heating Logic 2 Combi & System Boiler Range Hazard: The product presents a risk of fire due to the dry operation, meaning the boiler lights gas but the heat generated doesn’t cool it. Corrective action: Ideal has launched a modification programme to address the safety risk. See below for further information. Product information Type Gas appliances and components – Domestic Gas Boiler Product identifiers See list of affected models below Country of Origin United Kingdom Product description White domestic combi boiler. Product Report and Image Link to product images and PDF List of affected models Part number Product name 228307 IDEAL LOGIC COMBI2 C24 BOILER 228308 IDEAL LOGIC COMBI2 C30 BOILER 228309 IDEAL LOGIC COMBI2 C35 BOILER 228352 IDEAL LOGIC SYSTEM2 S15 BOILER 228353 IDEAL LOGIC SYSTEM2 S18 BOILER 228354 IDEAL LOGIC SYSTEM2 S24 BOILER 228355 IDEAL LOGIC SYSTEM2 S30 BOILER 228334 IDEAL LOGIC MAX COMBI2 C24 BOILER 228335 IDEAL LOGIC MAX COMBI2 C30 BOILER 228336 IDEAL LOGIC MAX COMBI2 C35 BOILER 228376 IDEAL LOGIC MAX SYSTEM2 S15 BOILER 228377 IDEAL LOGIC MAX SYSTEM2 S18 BOILER 228378 IDEAL LOGIC MAX SYSTEM2 S24 BOILER 228379 IDEAL LOGIC MAX SYSTEM2 S30 BOILER 228329 IDEAL LOGIC+ COMBI2 C24 BOILER 228330 IDEAL LOGIC+ COMBI2 C30 BOILER 228331 IDEAL LOGIC+ COMBI2 C35 BOILER 228368 IDEAL LOGIC+ SYSTEM2 S15 BOILER 228369 IDEAL LOGIC+ SYSTEM2 S18 BOILER 228370 IDEAL LOGIC+ SYSTEM2 S24 BOILER 228371 IDEAL LOGIC+ SYSTEM2 S30 BOILER 228316 IDEAL INDEPENDENT COMBI2 C24 BOILER 228317 IDEAL INDEPENDENT COMBI2 C30 BOILER 228318 IDEAL INDEPENDENT COMBI2 C35 BOILER 28384 KESTON SYSTEM2 S30 BOILER 228344 KESTON COMBI2 C30 BOILER 228345 KESTON COMBI2 C35 BOILER 228319 I MINI2 C24 BOILER 228320 I MINI2 C30 BOILER 229983 I MINI2 C35 BOILER The recall applies to all production of these models with a production date of prior to the 8th of January 2024. Hazard The product presents a risk of fire due to the dry operation, meaning the boiler lights gas but the heat generated does not cool it. There have been three incidents of boilers that have been able to continue to operate when the boiler heat exchanger has been full of air at a low pressure. This has allowed the heat exchanger and associated plastic components to be subject to significant heat allowing the plastic to flash to flame and result in fire outside of the appliance. There has also been a report of a customer having to extinguish flames. Corrective action Ideal has launched a modification programme to address the safety risk and has advised that customers can continue to use their boiler which should be repressurised to 1.5 bar. Instructions on how to do this can be found on the Ideal safety notice at the following link: https://idealheating.com/blog/important-customer-safety-notice . Additional information PSD number: 2401-0138 Notified by: Local Authority Trading Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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