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Product Recall: Henry Quick Corded Vacuum (2510-0171)

Product details

Published23 October 2025

The hazard

Product Recall for Henry Quick Corded Vacuum presenting a serious risk of electric shock.

Product description

Summary Product: Henry Quick Corded Vacuum Hazard: The product presents a serious risk of electric shock as it is possible for an external screw to be in contact with live internal parts. Corrective action: The product has been recalled from end users. Product information Type Electrical appliances and equipment – Household Vacuum Cleaners Brand Numatic International Limited Model HEC.100 Barcode 5028965881910 Sales period 1st August 2025 – 17th October 2025 Affected products Serial numbers beginning with 7524 followed by: 00001 - 03998, and serial numbers beginning with 7527 followed by: 03751, 03793, 03795, 03799, 03801, 03804, 03805, 03809, 03812, 03819, 03826, 03829, 03832, 03834, 03839, 03843, 03851, 05905, 05951 Country of Origin China Product Description Red and black vacuum cleaner. Product Report and Image Link to product image and PDF Hazard The product presents a serious risk of electric shock as it is possible for an external screw to be in contact with live internal parts. If a user accesses the screw while the product is in use, they may receive an electric shock. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. Corrective action The product has been recalled from end users. We recommend you stop using the product immediately and ensure it is unplugged. Please access the My Henry website to register for a free return and replacement. Additional information PSD notification number: 2510-0171 Notified by: Local Authority Trading Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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