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Product Recall: ELPINE Plug-In Heater (2405-0115)

Product details

Published19 December 2024

The hazard

Product Recall for ELPINE Plug-In Heater presenting a serious risk of electric shock.

Product description

Summary Product: ELPINE Plug-In Heater Hazard: The product presents a serious risk of electric shock due to access to live parts. Corrective action: The product has been recalled from end users. Product information Type Electrical appliances and equipment - Room Heater Brand ELPINE Item Number 31492N Barcode 5038673314921 Country of Origin China Product Description Small circular black room heater with remote control. Product Report and Image Link to product image and PDF Hazard The product presents a serious risk of electric shock as the heating element could be accessed with minimal force. The plug face also did not meet the dimensional requirements of the relevant standard, exposing users to an electric shock hazard when unplugging, or plugging in, the plug from the socket. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994. Corrective action The product has been recalled from end users. Owners should stop using the product immediately. Contact the distributor you purchased from to request redress. Additional information PSD case number: 2405-0115 Notified by: Local Authority Trading Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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