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Product Recall: Cylo Wireless Charger sold by TK Maxx (2402-0005)

Product details

Published19 February 2024

The hazard

Product Recall for Cylo Wireless Charger presenting a high risk of burns.

Product description

Summary Product: Cylo Wireless Charger Hazard: The product presents a risk of burns as it has been identified that, if a metal object is placed near the charger during use, the product can overheat which may cause it to melt or burn the skin if touched. Corrective action: The product has been recalled from end users. Product information Type Electrical appliances and equipment - Wireless charger Brand Cylo Model numbers CY-P004, CY-P006, CY-P007 Product codes 428702, 428706, 428711 Sales period July 2023 to January 2024 Country of Origin China Product Description A white, circular shaped wireless charger. Product Report and Image Link to Product Report and PDF Hazard The product presents a risk of burns as it has been identified that, if a metal object is placed near the charger during use, the product can overheat which may cause it to melt or burn the skin if touched. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016. Corrective action Recall of the product from end users. For further information, please access the TK Maxx recall alert here: https://www.tkmaxx.com/uk/en/product-recall-cylo-wireless-charger Additional information PSD case number: 2402-0005 Notified by: Local Authority Trading Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

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