Menu

Product Recall: Black, Red and Grey Electric Scooter with Charger (2211-0009)

Product details

Published6 April 2023

The hazard

Product Recall for Black, Red and Grey Electric Scooter with Charger presenting a risk of electric shock.

Product description

Summary Product: Black, Red and Grey Electric Scooter with Charger Hazard: The product has been recalled as it presents a risks of electric shock, fire, explosion and injuries due to the poor quality charger and poor external build quality on the scooter Corrective action: Recall of the product from end users. Withdrawal of the product from the market. Product information Type Machinery – E Scooter with charger Brand Guangdong, China Barcode 8858778202 Batch number 61904 Charger model number DX-420150 Country of Origin China Product Description A black e scooter with grey hand grips and red brake cable. Packaged in a brown cardboard box. Product Report and Image Link to Product Image and PDF Hazard The product has been recalled as it presents a risks of electric shock, fire, explosion and injuries due to the poor quality charger and poor external build quality on the scooter. The external build quality requires improvement as a cable coming from the handlebar is not “tucked away” and could pose a loss of control hazard as the brake and control cables stick out from the handlebars. If the user were to lose control of the scooter due to this, it could result in injuries. Furthermore, the transformer used in the charger was of a poor build quality because the separation between the primary and secondary windings did not meet the minimum requirements of the standard, which could result in fire/explosion/electric shock whilst charging a battery under fault conditions. The plug, fuse, and cable used on the charger were all considered to be counterfeit. When tested, the plug face was found to fit a BS 1363 plug gauge however, the distance from the edge of the live and neutral pins to the edge of the plug was under the required 9.5mm, posing a potential electric shock hazard when the user inserts or removes the plug from the socket. There was no ballast present in the fuse as required by the standard and the cable is not considered to be approved as no licence number could be located on the database. The product was also missing some of the required documentation, markings and safety warnings. The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008. Corrective action The product has been recalled from end users and withdrawn from the market. Additional information PSD case number: 2211-0009 Notified by: Local Authority Trading Standards

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Office for Product Safety and Standards (OPSS)

More recalls in this category

Recalls by year