Vacuum cleaner – Henry
Product details
| Brand | Henry |
|---|---|
| Product name | Quick Corded Vacuum |
| Model / type | HEC.100 |
| Barcode | 5028965881910 |
| Category | Electrical appliances and equipment |
| Risk type | Electric shock |
| Risk level | Serious risk |
| Country of origin | People's Republic of China |
| Reported by | United Kingdom in respect of Northern Ireland |
| Published | 4 November 2025 |
The hazard
An external screw can be in contact with live internal parts. If a user accesses the screw while the product is in use, they may receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive.
Product description
Red and black vacuum cleaner. The serial numbers affected are those beginning with 7524 followed by: 00001 - 03998, and serial numbers beginning with 7527 followed by 03751, 03793, 03795, 03799, 03801, 03804, 03805, 03809, 03812, 03819, 03826 and 03829. Product sold online, in particular via Argos.co.uk
Measures taken
- Type of economic operator taking notified measure(s): Manufacturer
- Category of measure(s): Recall of the product from end users
- Date of entry into force: 17/10/2025
What should you do?
Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.
Official notice ↗ · Source: Safety Gate (European Commission)
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