USB charger – hE
Product details
| Brand | hE |
|---|---|
| Model / type | Z-924 |
| Category | Electrical appliances and equipment |
| Risk type | Electric shock |
| Risk level | Serious risk |
| Country of origin | People's Republic of China |
| Reported by | Finland |
| Published | 25 March 2024 |
The hazard
The insulation between the live primary parts and the accessible USB connector is not adequate. The user could touch live parts and receive an electric shock. The product does not comply with the requirements of the Low voltage directive nor with the European standard EN 62368-1.
Product description
Direct plug-in AC/DC power supply with USB connector.
Measures taken
- Type of economic operator to whom the measure(s) were ordered: Distributor
- Category of measure(s): Recall of the product from end users
- Date of entry into force: 07/03/2024
What should you do?
Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.
Official notice ↗ · Source: Safety Gate (European Commission)
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