Robot vacuum cleaner – TESVOR
Product details
| Brand | TESVOR |
|---|---|
| Product name | S6 Robotic Vacuum |
| Model / type | S6 US-Variante (Netzteil mit US-Stecker, Typ A, NEMA-1) |
| Batch number | SN TYxxUSTSS6xxxxxxxxxxxxxxxx where ‘x’ stands for alphanumeric characters (A-Z, 0-9) |
| Category | Electrical appliances and equipment |
| Risk type | Electric shock |
| Risk level | Serious risk |
| Country of origin | People's Republic of China |
| Reported by | Germany |
| Published | 22 December 2021 |
The hazard
The product is supplied with a non-EU (US) connector with a dangerous adapter; when plugged in, high-voltage live parts are accessible. The pins of the adaptor of the power supply are not insulated. The pin ends are neither properly rounded nor tapered. As a consequence, the user could touch live parts and receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive.
Product description
Robot vacuum cleaner. The product is sold online, in particular via Amazon.
Measures taken
- Type of economic operator to whom the measure(s) were ordered: Other
- Category of measure(s): Recall of the product from end users
- Date of entry into force: 19/11/2021
- Category of measure(s): Ban on the marketing of the product and any accompanying measures
What should you do?
Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.
Official notice ↗ · Source: Safety Gate (European Commission)
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