Power adaptor – Salcomp
Product details
| Brand | Salcomp |
|---|---|
| Product name | USB-C 20W Power adapter |
| Model / type | A2347 EMC 3621 |
| Category | Electrical appliances and equipment |
| Risk type | Electric shock |
| Risk level | Other risk levels |
| Country of origin | People's Republic of China |
| Reported by | Slovakia |
| Published | 5 August 2025 |
The hazard
The product poses a risk of electric shock because the electrical insulation is insufficient. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1.
Product description
White travel adapter with one USB-C output.
Measures taken
- Type of economic operator taking notified measure(s): Distributor
- Category of measure(s): Withdrawal of the product from the market
- Date of entry into force: Unknown
- Category of measure(s): Recall of the product from end users
- Category of measure(s): Warning consumers of the risks
What should you do?
Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.
Official notice ↗ · Source: Safety Gate (European Commission)
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