Portable power station – EcoFlow
Product details
| Brand | EcoFlow |
|---|---|
| Product name | EcoFlow RIVER Pro |
| Model / type | EF4 PRO |
| Barcode | 4897082663096 |
| Category | Electrical appliances and equipment |
| Risk type | Electric shock |
| Risk level | Serious risk |
| Country of origin | People's Republic of China |
| Reported by | Finland |
| Published | 25 January 2023 |
The hazard
The electrical insulation is inadequate and the clearance and creepage distances between the primary and accessible secondary circuits are not sufficient. Additionally, the product is not earthed. Consequently, the user could receive an electric shock from accessible live parts. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 60950, EN 62040 and EN 62368.
Product description
Portable power station with AC mains supply connection, battery and output with AC socket, 5 VDC USBs and 12 VDC. Product also sold online.
Measures taken
- Type of economic operator to whom the measure(s) were ordered: Importer
- Category of measure(s): Stop of sales
- Date of entry into force: 13/01/2023
- Type of economic operator taking notified measure(s): Importer
- Category of measure(s): Recall of the product from end users
- Category of measure(s): Withdrawal of the product from the market
What should you do?
Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.
Official notice ↗ · Source: Safety Gate (European Commission)
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