Pet cage
Product details
| Product name | Pet Cage & Pet Heating Pad |
|---|---|
| Category | Electrical appliances and equipment |
| Risk type | Electric shock |
| Risk level | Serious risk |
| Country of origin | People's Republic of China |
| Reported by | United Kingdom in respect of Northern Ireland |
| Published | 20 March 2025 |
The hazard
The instructions are inadequate in relation to keeping wires out of reach of the pets in the crate. If a pet is placed in the crate and left unsupervised, and the wire for heating the pad is accessible to them, they may bite through the wires, leading to an electric shock. Moreover, the heating radiators are not guarded, leaving hot surfaces accessible to the pet. Additionally, the supplied temperature and humidity indicating device presents a choking hazard. Further its button batteries are easily accessible and can lead to internal burns to the pet. The product does not comply with the requirements of the Low Voltage Directive.
Product description
An incubator box for pets with an installed heating pad. Product sold online, in particular via Amazon.
Measures taken
- Type of economic operator to whom the measure(s) were ordered: Importer
- Category of measure(s): Import rejected at border
- Date of entry into force: 21/01/2025
What should you do?
Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.
Official notice ↗ · Source: Safety Gate (European Commission)
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