Cervical massager – Elgetec
Product details
| Brand | Elgetec |
|---|---|
| Product name | Electric Shiatsu Cervical Massager |
| Batch number | 644637 |
| Category | Electrical appliances and equipment |
| Risk type | Electric shock, Fire |
| Risk level | Serious risk |
| Country of origin | People's Republic of China |
| Reported by | Ireland |
| Published | 12 October 2022 |
The hazard
The product's adaptor is improperly designed, as the electrical insulation is inadequate, the clearance /creepage distances between the primary and accessible secondary circuits are not sufficient, and the dimensions of the mains are too small. The user could consequently touch live parts and receive an electric shock, or the product may overheat and catch fire. The product does not comply with the Low Voltage Directive nor with the European standard EN 62368-1.
Product description
Red and black electrical appliance, for massages on the cervical area. Product sold online.
Measures taken
- Type of economic operator taking notified measure(s): Importer
- Category of measure(s): Recall of the product from end users
- Date of entry into force: 05/08/2022
What should you do?
Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.
Official notice ↗ · Source: Safety Gate (European Commission)
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