Boiler, heat exchanger – Ferroli
Product details
| Brand | Ferroli |
|---|---|
| Product name | BlueSense and BlueHelix gasboiler / heat exchanger |
| Model / type | BlueHelix, BlueSense |
| Category | Gas appliances and components |
| Risk type | Microbiological |
| Risk level | Serious risk |
| Country of origin | Italy |
| Reported by | The Netherlands |
| Published | 29 February 2024 |
The hazard
Water remaining in the boiler from the factory can cause Legionella bacteria to proliferate and produce a bio-film in the heat exchanger and piping. This can lead to Legionella infection from a shower for example, causing severe illness or even death. The product does not comply with the Regulation on appliances burning gaseous fuels (GAR).
Product description
Central heating boiler, serial number starting with 22 or 23 (year of production 2022 & 2023).
Measures taken
- Type of economic operator to whom the measure(s) were ordered: Other
- Category of measure(s): Warning consumers of the risks
- Date of entry into force: 27/07/2023
What should you do?
Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.
Official notice ↗ · Source: Safety Gate (European Commission)
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