Adaptor

Product details

Product name	AC DC ADAPTOR
Model / type	3123
Category	Electrical appliances and equipment
Risk type	Electric shock, Fire
Risk level	Serious risk
Country of origin	People's Republic of China
Reported by	France
Published	8 July 2026

The hazard

The creepage and clearance distances between the primary and secondary circuits are inadequate. Furthermore, the capacitor of the product is insufficient and the conductors are not fixed properly. The user could therefore touch accessible live parts and receive an electric shock. Moreover, in the event of an electrical surge or fault, the printed circuit board may overheat and ignite, causing a fire. The product does not comply with the requirements of the Low Voltage Directive.

Product description

Voltage adaptor: Input: 100 - 240 V AC; Output: 3 - 12 V DC Power or current: Output: 3 A Protection against electric shock Class II.

Measures taken

Type of economic operator taking notified measure(s): Other
Category of measure(s): Removal of this product listing by the online marketplace
Date of entry into force: 12/05/2026
Category of measure(s): Recall of the product from end users
Date of entry into force: 17/05/2026
Category of measure(s): Warning consumers of the risks
Date of entry into force: 03/07/2026

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: Safety Gate (European Commission)

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