NTI Brand Boilers Recalled Due to Fire and Carbon Monoxide (CO) Poisoning Hazards and Risk of Serious Injury or Death; Made by NTI Boilers – NTI Boilers Inc., of Canada
Product details
| Brand | NTI Boilers Inc., of Canada |
|---|---|
| Country of origin | Canada |
| Units affected | About 323 (In addition, 459 were sold in Canada) |
| Sold at | Independent heating and plumbing contractors and wholesale distributors nationwide from September 2024 through February 2025 for between $3,400 and $4,100. |
| Recall number | 25326 |
| Published | June 5, 2025 |
Product description
This recall involves NTI-brand TRX Series II residential wall-mounted gas boilers with model numbers TRX150, TRX199 and TRX199C. The boilers are gray in color and measure about 20 inches wide and 34 inches high. The serial number, model number and product name are located on the rating plate on the left-hand side of the boiler Model Name/ Number Serial Number(s) or Range TRX Series II / TRX150 3314306C8 (242830000177-250130000073) TRX Series II / TRX199 3314307C8 (242740000006-250220000014) TRX Series II / TRX199C 3314308C8 (242750000127-250410000051)
Measures taken
- The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury.
What should you do?
Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.
Official notice ↗ · Source: U.S. Consumer Product Safety Commission (CPSC)
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