HTP Brand Boilers Recalled Due to Fire and Carbon Monoxide (CO) Poisoning Hazards and Risk of Serious Injury or Death; Made by NTI Boilers – NTI Boilers Inc., of Canada
Product details
| Brand | NTI Boilers Inc., of Canada |
|---|---|
| Risk type | The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury. |
| Country of origin | Canada |
| Units affected | About 96 (In addition, 9 were sold in Canada) |
| Sold at | Independent heating and plumbing contractors and wholesale distributors nationwide from October 2024 through February 2025 for between $3,400 and $4,100. |
| Recall number | 25325 |
| Published | June 5, 2025 |
The hazard
The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury.
Product description
This recall involves HTP-brand ELU Elite Ultra residential wall-mounted gas boilers with model numbers ELU-150WBN and ELU-199WBN. The boilers are black in color and measure about 20 inches wide and 34 inches high. The serial number, model number and product name are located on the rating plate on the left-hand side of the boiler. Model Name/ Number Serial Number(s) or Range ELU Elite Ultra / ELU-150WBN 3260035C8 (242770000111-242850000104) ELU Elite Ultra / ELU-199WBN 3260036C8 (243240000051-250150000084)
Measures taken
- Consumers should immediately stop using the recalled boilers and contact HTP to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
What should you do?
Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.
Official notice ↗ · Source: U.S. Consumer Product Safety Commission (CPSC)
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