Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard – Glen Dimplex Americas Ltd., of Vancouver, Washington

Product details
| Brand | Glen Dimplex Americas Ltd., of Vancouver, Washington |
|---|---|
| Risk type | The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard. |
| Country of origin | United States |
| Units affected | About 12,900 |
| Sold at | Platt, Crescent Electric, CED and other electrical distributors nationwide from February 2014 through February 2024 for about $190. |
| Recall number | 24360 |
| Published | September 12, 2024 |
The hazard
The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.
Product description
This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. "Cadet," the model number, and the manufacturing date in DD-MM-YY format appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall: Models Manufacturing Dates HW128 01-Mar-21 through 29-Feb-24 HW132 01-Mar-21 through 29-Feb-24 HW151 01-Mar-21 through 29-Feb-24 HW162 any date older than 01-Mar-24 HW162BP5 any date older than 01-Mar-24 HW168 any date older than 01-Mar-24 HW168BP5 any date older than 01-Mar-24
Measures taken
- Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.
What should you do?
Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.
Official notice ↗ · Source: U.S. Consumer Product Safety Commission (CPSC)
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