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GE Appliances, a Haier Company, Recalls Bottom Freezer, French Door Refrigerators Due to Fall Hazard

GE Appliances, a Haier Company, Recalls Bottom Freezer, French Door Refrigerators Due to Fall Hazard

Product details

Risk typeThe freezer handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the consumer.
Country of originMexico
Units affectedAbout 155,000 (In addition, about 2,300 were sold in Canada)
Sold atThe Home Depot, Lowe's, Best Buy and other home improvement and home appliance stores nationwide and online at Lowes.com and BestBuy.com from February 2020 through January 2022 for between $1,900 and $2,500, depending on the model.
Recall number22117
PublishedApril 14, 2022

The hazard

The freezer handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the consumer.

Product description

This recall involves six models of GE-brand French Door Refrigerators with bottom freezers in fingerprint resistant stainless steel, which were manufactured from February 2020 through August 2021. The brand name, model, and serial number for each unit are printed on a label located on the top of the left side of the interior of the refrigerator compartment. The refrigerators are 36 inches wide. The affected model numbers are GFE26JYMKFFS, GFE26JYMNFFS GNE27EYMKFFS, GNE27EYMNFFS, GNE27JYMKFFS, and GNE27JYMNFFS. The serial numbers for the affected models begin with one of the following two letter combinations: DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS, LS, MS.

Measures taken

What should you do?

Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.

Official notice ↗ · Source: U.S. Consumer Product Safety Commission (CPSC)

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