BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard
Product details
| Risk type | The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard. |
|---|---|
| Country of origin | China |
| Units affected | About 61,000 (In addition, about 4,300 were sold in Canada) |
| Sold at | Walmart stores nationwide and online at www.bissell.com, www.walmart.com, www.qvc.com, www.amazon.com, www.costco.com, www.fingerhut.com, www.acehardware.com, www.kohls.com, and www.wayfair.com from January 2019 through November 2022 for about $360. |
| Recall number | 23091 |
| Published | January 12, 2023 |
The hazard
The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.
Product description
This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W and 25519. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.
Measures taken
- Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
What should you do?
Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.
Official notice ↗ · Source: U.S. Consumer Product Safety Commission (CPSC)
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