Aiper Elite Pro Cordless Robotic Pool Vacuum Cleaners Recalled Due to Burn and Fire Hazards; Distributed by Shenzhen Aiper Intelligent Co. (Recall Alert) – Compurobot Technology Company, of China
Product details
| Brand | Compurobot Technology Company, of China |
|---|---|
| Risk type | When the charging cord is plugged into the device without the adapter and/or directly into the charging port on the machine, the battery can overheat and short circuit, posing burn and fire hazards. |
| Country of origin | China |
| Units affected | About 22,000 (In addition, about 50 were sold in Canada and about four were sold in Mexico) |
| Sold at | Online at www.aiper.com, Amazon.com, www.cocktailpool.com, www.factorypure.com, www.myrobotdirect.com, www.wellbots.com and uspoolsite.com from January 2023 through May 2023 for between $600 and $800. |
| Recall number | 23784 |
| Published | August 24, 2023 |
The hazard
When the charging cord is plugged into the device without the adapter and/or directly into the charging port on the machine, the battery can overheat and short circuit, posing burn and fire hazards.
Product description
This recall involves Aiper Elite Pro cordless robotic pool vacuum cleaners with model number GS100. The Elite Pro unit weighs 11.2 pounds and measures about 15.9 x 14.2 x 10 inches. The dark gray pool vacuum cleaners have the "Aiper" brand name printed on the top/front of the product. The model name and number are printed on the label attached on the bottom side of the pool vacuum.
Measures taken
- Consumers should immediately stop using the recalled pool vacuums and contact Aiper to receive a free replacement of Aiper's Seagull Pro robotic pool cleaner. Aiper will provide a free return label for consumers to send the product back to Aiper. Within seven days of receiving the recalled Elite Pro, Aiper will ship the replacement product. Aiper is contacting all purchasers directly.
What should you do?
Check the brand, model and batch number or barcode against your product. If it matches, stop using it, unplug it and follow the measures above, or contact the seller or manufacturer. Keep the product and your receipt until you know whether you can get a refund, repair or replacement.
Official notice ↗ · Source: U.S. Consumer Product Safety Commission (CPSC)
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